Grand River Health’s Patient Financial Services department guarantees all patients will be treated fairly regardless of their ability to pay. Patient Account Representatives can answer questions about your hospital and/or clinic bill(s). They can also help you understand financial policies and billing procedures. Patient Financial Services Monday-Friday 8:00 am to 5:00 pm 625-6555 or 625-6556 We offer automatic credit/debit card payment programs, also the convenience of paying your bill online, Commitment to Charity Care, Compromiso a Asistencia de Caridad
There are many choices available when it comes to health care. We appreciate you using Grand River Health services for any of your needs. We pride ourselves on being your local choice for health procedures and visits. We hire talented, experienced and compassionate providers and offer a comfortable facility for you and your family. We understand that the costs of service can seem daunting, but we are here to help you through every step of the way. We have programs that can help you if you are uninsured or underinsured, as well as staff that are here to answer any of your questions. Self-pay and balance-after-insurance accounts may be forwarded to our Extended Business Office, AR Services, if not paid within 30 days of the statement you receive from Grand River Health. They will work on our behalf to arrange interest-free payment plans with all our patients. AR Services also offers a Medical Financing at 12% interest up to 5 years, a great option for those patients whose balances cannot be settled in 6 months to a year. AR Services refers accounts to A-1 Collection Agency if not paid in full within 90 days or if a payment plan has not been complied with. A-1 Collection Agency does report to the credit bureaus and charges interest. We encourage you to work with us, or AR Services, to avoid having your accounts sent to the collection agency. If you get a bill you do not understand or may believe to be incorrect, please contact our PFS Department at 970-625-6555 Discounts and Options for the Uninsured or Underinsured Patients Costs of Common Healthcare Needs. Grand River Health Hospital and Medical Center is in-network for the below listed insurance companies, but we accept all insurances and will gladly bill services appropriatel
Other Insurance Accepted
We accept all insurances and will gladly bill services appropriately.
You can conveniently pay your bill online through the above link.
Grand River Health reserves the right to revoke financial assistance if it determines person applying for financial assistance/charity care, has knowingly mis-represented their financial needs, or any other information necessary to determine financial status for purposes of this policy.
Grand River Health reserves the right to extend or deny financial assistance/charity care to persons for other administrative, legal reasons.
However, Grand River Health will not deny or extend financial assistance on the basis of race, color, creed, age, religion or national origin. The Chief Financial Officer will exercise final discretion regarding the use of financial assistance/charity care for GRHD patients.
Compromiso a Asistencia de Caridad
More than 700,000 Coloradoans are without health insurance and, as a result, growing numbers are facing difficulties in paying for medical care.
Grand River Health offers uninsured patients a 50% discount if services are paid in full at the time of registration. Grand River Health also offers recurring monthly credit card payments to help ease the financial burden. A Patient Financial Services Representative is available to discuss payment options as well as provide CICP applications.
Colorado Indigent Care Program (CICP)
The Colorado Indigent Care Program (CICP) provides funding to clinics and hospitals so that medical services can be provided at a discount to Colorado residents that meet the eligibility requirements for the CICP. However, the CICP is not a health insurance program.
To be eligible for discounted services under the CICP, an applicant must meet the following requirements:
1. Must be a Colorado resident or migrant farm worker and a U.S. citizen or legal immigrant;
2. Must have income and resources combined at or below 250% of the Federal Poverty Level (FPL); and
3. Cannot be eligible for the Medicaid Program or Child Health Plan Plus (CHP+).
How can a person apply for this program?
Applications must be completed by a clinic or hospital that is participating in the CICP. The applicant or responsible party must sign the application within 90 days of the date of service.
Applicants will be assigned a “rating” based on their total income and resources. The rating determines the copayment amount that will be charged to the applicant for medical services for a 12-month calendar year.
Changes to the rating or application may occur when:
• The 12-month calendar year has expired;
• Family income has changed significantly;
• The number of dependents in the family has changed; or
• Information provided was not accurate.
Under the CICP, applicants will not have to pay more than 10% of their income in a 12-month calendar period for medical services from a clinic or hospital participating in the CICP. For example, a family of four with an annual income of $16,500 will have to pay copayments up to $1,650.
Applicants are responsible for keeping all paperwork that shows the copayments that have been paid and must submit written note to the clinic or hospital once the family has reached the 10% copayment maximum.
If you do not qualify for CICP
Grand River Health offers an in-house charity program, please call Patient Financial Services 970-625-6555 for information.
The staff will be more than happy to assist you with your financial questions
Grand River’s Financial Services Department staff will be more than happy to assist you with your financial questions. Monday-Friday 8:00 am to 5:00 pm | 970-625-6555 or 970-625-6556