Heart Health
Connecting our Communities Heart Health Heart health is a popular topic these days, but it’s complex and can be difficult to understand. Ask anyone if they’re interested in keeping their
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If you need help paying a hospital bill, you can see if you qualify for discounted care. You can call the hospital at 970-625-6555 to set up an appointment to see if you qualify.
Overview: You may qualify for discounted care if your income is low.
If you qualify:
You may still qualify even if you:
Your Rights
Under the new law you have the right to:
Summary of New Law, starting June 1, 2022
If your gross household income is at or below 250% of the federal poverty level:
You can get information in your primary language about your rights.
For more information go to https://hcpf.colorado.gov/colorado-hospital-discounted-care
New Law About Bills from Hospital
The most a hospital can bill for a service is set by the Department of Health Care Policy and Financing.
The hospital must break the bill into monthly charges.
You may be billed by a provider who works at the hospital.
You do not owe any more money
Public Health Coverage and Discounts
If you do NOT have health insurance:
Public health coverage and discount programs, like Health First Colorado, Child Health Plus (CHP+), Emergency Medicaid, Colorado Indigent Care Program (CICP), and hospital discounts
These can cover all or most of your health care bills.
If you have health insurance:
The hospital must check to see if you qualify within 45 days of when you received the service or ask to be screened.
You may refuse to be screened. If you refuse to be screened, you may lose your right to take legal action against the hospital and providers for:
Bill Collection Under Hospital Discounted Care
Before sending your bill to collections, a hospital or provider who works at the hospital must:
If your bill is sent to collections without doing all the steps listed above, you can take legal action.
Decision and Appeals
The hospital must notify you of the decision within 14 days of completing an application.
How to appeal the decision.
For more information on how to appeal visit https://hcpf.colorado.gov/hospital-discounted-care or call 1-800-221-3943.
Complaints
You can file a complaint if you feel that any of your rights listed above have not been met.
Complaints can be filed with the hospital or provider.
Complaints can also be filed with the Department of Health Care Policy and Financing.
Print the attached form and return it to Patient Financial Services.
If you need assistance call 970.625.6555
Monday – Friday from 8:00 am – 5:00 pm
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